千里中央店

To ensure that our customers can use our service with peace of mind, we ensure safe driving and thoroughly inspect our vehicles before each trip. In addition, we regularly clean the interior of our vehicles to keep them in a hygienic state, and we also disinfect them using disinfectants to take every precaution to prevent skin diseases and infectious diseases. Please use our services with peace of mind.

Yes, you can apply for pets other than dogs and cats, as long as they are legally allowed to be kept as pets. We can transport a wide range of pets, so please feel free to use our service.

It depends on the size of the dog, but usually two dogs can be transported at a time. In addition, you can rest assured that one or up to two pet owners or family members can ride with the pet as attendants.

A. There is no need to worry about your pet wetting itself during the ride or shedding due to the season. We thoroughly clean and sterilize the interior of our vehicles before and after each trip, so you can rest assured that they are hygienic. In the unlikely event that your pet is not feeling well, we have an affiliated veterinary hospital that will also support your pet’s health management.

We are very sorry, but we cannot transport pets that have not been vaccinated against rabies or other vaccinations. This is a measure to minimize the risk of infectious diseases and ensure the safety of other pets and owners, so we appreciate your understanding.

In principle, we accept any breed of dog, but for safety reasons, we may refuse to allow pets with extremely poor hygiene or aggressive pets that may harm people. Thank you for your understanding.

Yes, we can transport pets alone, even if the owner is not accompanying them. In that case, our staff will take care of the pet responsibly, so you can rest assured. If you have any requests, please feel free to let us know.

When transporting pets long distances, we consult with our clients and strive to create an environment where pets can relax by taking breaks at appropriate times, giving them treats, and setting aside time for walks. We also try to drive smoothly to minimize the burden on pets. However, it is also true that the inside of the car is a space where pets can easily feel stressed. By providing pet dishes, toys, pet carriers, etc. that your pet is used to using, you can create an environment where your pet can feel safe and comfortable. In addition, if your pet is prone to car sickness, it may be a good idea to have your veterinarian prescribe anti-sickness medication in advance.

Sorry. Smoking is strictly prohibited inside the car. We appreciate your cooperation in creating a comfortable in-car environment for pets.

You can cancel your reservation. The cancellation fee is as follows. ・Cancellation by 12:00 noon the day before the scheduled pick-up date: Free
・Cancellation on the day of the scheduled pick-up date: 50% of the estimated amount
・Cancellation after the start of the pick-up: The full estimated amount will be paid in cash.
If you need to change or cancel your reservation, we would appreciate it if you could contact us as soon as possible.

We pay close attention to ensuring the safety of pets during transportation, but in the event of an unforeseen accident such as injury, seizure, escape, or death, we will contact not only the owner, but also the police and health center as necessary, and take prompt emergency measures such as transporting the pet to the nearest animal emergency hospital. However, please note that we cannot accept claims for compensation, damages, or damages in the event of such an incident. In addition, in the event of an accident while driving, “Personal Liability Insurance” and “Carrier Cargo Liability Insurance” apply, and it is possible to receive a certain amount of compensation within the scope of the insurance.

There are no additional fees for Saturdays, Sundays, or holidays. However, an additional fee will be charged for use at night or early in the morning. Specifically, please note that an additional fee of 3,500 yen will be charged for late night and early morning use (from 9 pm to 7 am the following morning).

Comasuke is an officially licensed business operator for the “light truck transportation business,” and owns a business office and light trucks for transportation. The “light truck transportation business” is a business model that can be started with just one light truck without setting up an office, but Comasuke is a licensed business operator and operates appropriately.